Category: Monday Motivator
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The Spartan Life: Now Available for your Kindle!
The Spartan Life is now available electronically at Amazon.com and Barnes& Noble! If you already have a copy, I’d love to have you review it there. If you haven’t read it yet, the $6.99 price point can’t be beat.
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Milestones
“To laugh often and love much; to win the respect of intellingent persons and the affection of children; to earn the approbation of honest citizens and endure the betrayal of false friends; to appreciate beauty; to find the best in others; to give of one’s self; to leave the world a bit better, whether by…
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Milestones
“To laugh often and love much; to win the respect of intellingent persons and the affection of children; to earn the approbation of honest citizens and endure the betrayal of false friends; to appreciate beauty; to find the best in others; to give of one’s self; to leave the world a bit better, whether by…
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How MSU Saved Colleen’s Life
The Spring Issue of the MSUAA Magazine tells the story of the Spartan who invented one of the most effective cancer drugs available today. It’s a tale that touched Colleen and me in a special way, so this issue’s Executive Director column had a highly personal dimension. Here it is. – Scott WestermanThe last time…
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How MSU Saved Colleen’s Life
The Spring Issue of the MSUAA Magazine tells the story of the Spartan who invented one of the most effective cancer drugs available today. It’s a tale that touched Colleen and me in a special way, so this issue’s Executive Director column had a highly personal dimension. Here it is. – Scott WestermanThe last time…
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Knowing When to Leave
“Change the changeable, accept the unchangeable, and remove yourself from the unacceptable.” – Denis WaitleyThis week, I talked with two of my favorite executives, both of whom are pondering a career change. Knowing when and how to extricate yourself from a job that doesn’t resonate with you anymore is just as important as finding a…
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Knowing When to Leave
“Change the changeable, accept the unchangeable, and remove yourself from the unacceptable.” – Denis WaitleyThis week, I talked with two of my favorite executives, both of whom are pondering a career change. Knowing when and how to extricate yourself from a job that doesn’t resonate with you anymore is just as important as finding a…
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How to handle unhappy customers
“Unhappy customers can be the key to your success, if you’re listening.”The Essence: Avoiding embarrassing customer situations can be a simple process. Listen, respond, apologize, follow through… and learn.This past week, we had some interaction with one of the major airlines’ social media teams. It was what my wife would classify as a #fail. The…
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How to handle unhappy customers
“Unhappy customers can be the key to your success, if you’re listening.”The Essence: Avoiding embarrassing customer situations can be a simple process. Listen, respond, apologize, follow through… and learn.This past week, we had some interaction with one of the major airlines’ social media teams. It was what my wife would classify as a #fail. The…
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Lessons from Twitter
“whatsoever a man soweth, that shall he also reap.” Galatians 6:7The Essence: Whenever or wherever you open your mouth, someone you care about may be listening. So watch your language.We all yearn to communicate, to have people listen to what we say, and to be affirmed. The best way to earn that behavior is to…