• Inside the new Brody Square

    Inside the new Brody Square

    VIDEO: Take an HD Video Tour of Brody Square with MSUAA’s Dave Brown For those of us who had a meal in the Brody cafeteria anytime before 2010, your next trip to what is now known as Brody Square will blow you away.Until now, Snyder Phillips set a high bar for academic cuisine with the River Trail neighborhood at…

  • What’s Your Mission Statement?

    What’s Your Mission Statement?

    “When you discover your mission, you will feel its demand. It will fill you with enthusiasm and a burning desire to get to work on it.” – W. Clement StoneI was recently assigned the task of reading the mission statements of a group of business units. I did. I can’t remember a word. Each one…

  • Diversity

    Diversity

    “Good art is art that allows you to enter it from a variety of angles and to emerge with a variety of views.” – Mary SchmichIt was somewhere during the mid-1980s when our company became hip to diversity. In those days, diversity was all about removing barriers for women and “people of color”.We brought in…

  • Rivalries

    Rivalries

    “Competition is .. not an act of oppression or abrasion – I’ve worked with my best friends in direct competition.” – Diane SawyerOne of my earliest football memories is being a boy scout usher at Michigan Stadium on the day when Michigan State came to town. Then as now, the U of M regular season…

  • Rivalries

    Rivalries

    “Competition is .. not an act of oppression or abrasion – I’ve worked with my best friends in direct competition.” – Diane SawyerOne of my earliest football memories is being a boy scout usher at Michigan Stadium on the day when Michigan State came to town. Then as now, the U of M regular season…

  • Friday Special Edition: How can I help?

    Friday Special Edition: How can I help?

    None of us has gotten where we are solely by pulling ourselves up from our own bootstraps. We got here because somebody bent down and helped us. – Thurgood MarshallFor my friend, Frank Eliason, the four words “How can I help” transformed him and in the process, also transformed our concept of exceptional customer care.At…

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